Support

Support

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Self Service Portals

To access our Self Service Portals: 

Data Centers and Colocation Support

24-Hour Support for Iron Mountain Customers

North America (NA)

Email: imdcsupport@ironmountain.com
Phone: 833-IRM-COLO (833-476-2656)
Submit a ticket: https://imdc.service-now.com

Europe (EMEA)

Email: emea.imdcsupport@ironmountain.com
Phone: +31-20-5320859
Submit a ticket: https://imdc.service-now.com

Asia/Pacific (APAC)

Email: apac.imdcsupport@ironmountain.com
Phone: 833-IRM-COLO (833-476-2656)
Submit a ticket: https://imdc.service-now.com