Support
Contact Support
Self Service Portals
To access our Self Service Portals:
Iron Mountain Connect
Records Management and Secure Shredding
SecureSync
Data Protection (storage of backup media)
Data Centers and Colocation Support
24-Hour Support for Iron Mountain Customers
North America (NA)
Email: imdcsupport@ironmountain.com
Phone: 855-447-6632
Submit a ticket: https://imdc.service-now.com
Europe (EMEA)
Email: emea.imdcsupport@ironmountain.com
Phone: 855-447-6632
Submit a ticket: https://imdc.service-now.com
Asia/Pacific (APAC)
Email: apac.imdcsupport@ironmountain.com
Phone: 855-260-0112
Submit a ticket: https://imdc.service-now.com