+65 6262 5622

Support

Support

Contact Support

08445 60 70 80

Self Service Portals

To access our Self Service Portals:

Iron Mountain Connect

Records Management and Secure Shredding

http://www2.ironmountainconnect.com/portal/site/imc/index.jsp?epi-content=LOGIN

SecureSync

Data Protection (storage of backup media)

https://www3.securesync.com/login.aspx?lang=en-CA

DMS ReQuest Web (Recall)

https://login.recall.com/RecallLogin

DPS ReQuest Web (Recall)

https://openam.recall.com/openam/UI/Login?goto=https%3A%2F%2Ftrrequest.as.recall.com%3A443%2FDHSRMWeb

Data Centers and Colocation Support

24-Hour Support for Iron Mountain Customers

Legacy Iron Mountain

Email: imdcsupport@ironmountain.com
Phone: 855-447-6632
Submit a ticket: https://imdc.service-now.com

Legacy IO & FORTRUST

Email:
imdcsupport@ironmountain.com
Phone: 855-260-0112
Submit a ticket: https://imdc.service-now.com

Legacy EvoSwitch Netherlands & IMDC LON-1 (EMEA)

Email: emea.imdcsupport@ironmountain.com
Phone: +31-20-3165174
Submit a ticket:
https://imdc.service-now.com

IMDC SIN-1 (APAC)

Email:
apac.imdcsupport@ironmountain.com
Phone: 855-260-0112
Submit a ticket: https://imdc.service-now.com